Cancellation Policy: Customers will receive a full refund within 24 hours notice of cancellation. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. No refunds on same day bookings. No shows will be charged the full price.
Inclement Weather Policy: At Gulf Coast Kayak your safety and comfort are our highest priorities! If we need to cancel your Kayak or SUP excursion due to inclement weather, we will contact you ONE HOUR prior to your scheduled departure time and do our best to reschedule you. If there is threat of thunderstorms, lightning, high winds or other severe weather, we will NOT put you on the water.